Members of the public can book the recreation and sports facilities through the following channels:

(i)         Making the booking through internet booking service of the SmartPLAY system, the mobile Application and smart self-service stations at leisure venues and DLSOs.

(ii)        Hirer can make booking at SmartPLAY service counters at leisure venues and DLSOs. Hirers have to produce the original of their Hong Kong identity cards (HKID) and proof of qualification (if necessary) when making a booking at any SmartPLAY service counter. For children aged below 11, they can produce other identity documents including birth certificate, Document of Identity for Visa Purposes, HKSAR Re-entry or One-way Permit. For persons who are not holder of HKID cards, they can only make advance booking after registered as SmartPLAY Temporary Patron or on-the-spot bookings by producing valid original travel document. In case of queue, each person can only make booking per visit to the service counter for a maximum of two permits and/or for two hours play.